When contacted about a potential client, our first step is a telephone interview to assess the level and type of assistance needed. We triage the client's needs, to tailor the services we provide to meet the clients needs, and to assist the client in connecting with care providers to cover any needed services that Angels does not provide.
Thereafter, when appropriate, we schedule a home visit. This home assessment may result in identification of additional needs that were not initially identified.
A client intake form is completed, and a determination is made as to what level of cost sharing is appropriate. While clients are never denied services for failure to contribute toward our costs, client donations help us keep our doors open, and help to assure that we can continue to serve those in need in our communities.